Terms of Service — KaraKundali

Before publishing: replace every [BRACKETED] placeholder with your registered entity name, address, GSTIN and grievance officer details. Have a lawyer review this — particularly the palm-photograph and DPDP sections, since palm creases are biometric data and that carries obligations beyond ordinary personal data.

Please read this part even if you skip the rest. KaraKundali does not predict the future, and does not claim to. Astrology and palmistry have not been shown to predict future events better than chance. What we provide is a traditional interpretation, calculated carefully and presented with its limitations stated. Treat it as material for reflection, not as a forecast.

1. What this service is

KaraKundali calculates a Vedic astrological chart from your birth details, optionally analyses photographs of your palms, and produces a written report combining both against a published, versioned rule base.

The confidence indicators in your report measure input quality, agreement between two independent calculation engines, image quality, and how well the findings match our written rule base. They do not measure whether anything in the report will come true, and we will never present them as if they did.

2. What this service is not

KaraKundali is not:

Medical advice. We do not diagnose, treat or predict any illness. The system refuses health questions outright. Speak to a doctor.
Financial or investment advice. Nothing here is a recommendation to buy, sell, invest or transfer money. Speak to a licensed adviser.
Legal advice. Speak to a lawyer.
Mental health support. If you are distressed, please speak to a qualified professional or someone you trust.
A prediction of lifespan. We refuse questions about death and longevity. No line on a hand and no chart placement gives reliable information about how long anyone will live, and pretending otherwise would be harmful rather than merely inaccurate.

Decisions you take after reading a report are yours.

3. Your account

You must be 18 or older.
The information you give us must be accurate — particularly your birth time. A wrong time produces a confidently wrong chart, and we cannot detect that.
Keep your password secure. You are responsible for activity under your account.
One account per person. Do not share credentials.

4. Payment and credits

Report pricing is shown before you pay. Payment is processed by Razorpay; we never see your card or UPI credentials. A report is generated only after a payment webhook has been signature-verified.

5. When we withhold part of a reading

This matters, so it is stated plainly. The system is built to abstain rather than guess:

If your birth time is unknown or imprecise, the Ascendant, all twelve houses and every divisional chart are omitted, and the report says so.
If a palm photograph is unusable, we ask for another rather than analysing a bad image.
If the evidence is too weak or contradictory, the report says so instead of manufacturing a conclusion.

A report that withholds sections is the system working correctly, not a defect. See our Refund Policy for what happens if that leaves you with less than you expected.

6. Acceptable use

Do not use KaraKundali to produce readings about other people without their knowledge, to harass anyone, to attempt to extract our rule base or reverse-engineer the service, or to resell readings as your own professional advice.

7. Intellectual property

The software, rule base and report format are ours. Your birth details and your reports are yours; we claim no ownership over them.

8. Availability and liability

We aim to keep the service running but do not guarantee uninterrupted availability. To the maximum extent permitted by law, our total liability for any claim is limited to the amount you paid us in the twelve months before the claim.

Nothing here limits liability that cannot lawfully be limited.

9. Ending your use

You may delete your account at any time. We may suspend accounts that breach these terms or that we reasonably believe are fraudulent.

10. Governing law

These terms are governed by the laws of India. Courts at [CITY], India have exclusive jurisdiction.

11. Contact

[SUPPORT EMAIL] — [REGISTERED ENTITY NAME], [REGISTERED ADDRESS].